Open Enrollment is Closed. Now What?
- iBusiness Solutions
- Nov 20
- 3 min read
3 Ways to Keep your Team Engaged with their Benefits all Year Long
Once Open Enrollment has officially closed, the paperwork is filed, the selections are made, and business owners everywhere are breathing a sigh of relief, you and most of your employees probably won’t think about benefits until this time next year.
But this is a massive, missed opportunity!
A benefits package isn’t just a checkbox on an offer letter; it’s one of the most powerful tools you have for retaining your best people. In today’s competitive market, top talent wants to feel valued. A “set it and forget it” approach to benefits makes your investment feel invisible. The real value is unlocked when your team understands and uses the perks you work so hard to provide.
At iBusinessSolutions, we believe our job starts at Open Enrollment. Our passion for people means we’re dedicated to helping your team get the most from their benefits all year long. Thirty days after your group’s open enrollment has closed, we start the process of reconciling your accounts to make sure all your employees are properly accounted for and can use their benefits to the fullest!
We turn the Mountain of Complex Benefits Administration into a Molehill, not just for you, but for your employees too.
Here are 3 ways we can help your team be more engaged with their benefits long after Open Enrollment season is over.
Launch a Proactive Communication Plan
Get in front of questions that will come up throughout the year about your employee benefit plans. Often, employees will forget what they signed up for or have questions like what the difference is between an HSA is and an HRA. Communicating effectively and more often helps ensure employees feel comfortable asking questions and using their benefits.
Problem: An employee gets a surprise medical bill, doesn’t know how their deductible works, and feels frustrated.
Solution: We can partner with you to provide ongoing, simple communications that enable your employees to find answers to their questions year-round.
Seasonal Benefit Guide Highlights: Winter flu season is approaching! Did you know your plan includes preventative care flu vaccines? Here are some local pharmacies that you can visit to get your shot.
Q&A for real-world scenarios: The Benefit Guide provides you with information on how to seek mental healthcare services. Here is where you can find more information.
Empower Employees with Easy-to-Use Technology
When your employees have benefit questions, they’re probably not at their desk. They may be at the doctor’s office, at the pharmacy, or on the couch. If they can’t find information like their co-pay quickly when they need it, they’ll likely give up.
Problem: Benefit information can be hard to find in carrier portals or even worse, may be buried in long, difficult to read Benefit Guides.
Solution: For clients who leverage our payroll platform, we provide top-tier, easy-to-use technology that puts power in your employees’ hands. Our cutting-edge, cloud-based platform gives employees 24/7 self-service access from any computer or use the mobile app.
Check benefit elections and providers from their phone.
Review disability coverage.
Update HSA deductions.
Provide Real, Human Support
Technology is a fantastic tool, but it can’t replace a human. When your employees has a complex, personal, or stressful question about a claim or their coverage, they don’t want to talk to a chatbot.
Problem: An employee has a question about a denied claim and calls the carrier 1-800 number but waits on hold for 45 minutes only to get a different answer from three different representatives. The employee pulls you in for help.
Solution: Call iBusinessSolutions! Our high-touch, personalized service is where we truly shine. As your business partner, we provide your employees with the same dedicated support that you receive. We know your business and your benefit plans to ensure your employees get the right information quickly.
No call centers or runaround. Just real, compassionate people who are here to solve problems promptly. This takes the administrative burden off your plate and gives your employees a support system they can trust.
Don’t Let Your Benefits Investment Go Invisible
Your benefits package is a year-round commitment to your team, so be sure to support it all year!
If you’re tired of handling benefits administration all alone or feeling invisible to your massive national provider, it’s time to switch to a partner who believe in “Passion for People.”
Let iBusinessSolutions show you how we can simplify your benefits, payroll, and workers comp while providing the personalized support you and your employees will love.
Ready to learn more? Contact us for a free consultation today.